Assessment form for Accommodation – CanGoEverywhere V2.0

Classification

Parking

1. Do you provide designated parking for people with disabilities onsite?*

Yes
No

1a. Do the designated parking spaces measure at least 3200mm?*

Yes
No

1b. Are the spaces marked with a wheelchair symbol?*

Yes
No

1c. Are the spaces undercover?*

Yes
No

1c.a. Is the overhead height clearance at least 2500mm?*

Yes
No

1.1. If no space is designated, is there an accessible setting down point close to the entrance?*

Yes
No

2. Is there a clear and continuous accessible path of travel from the car park to reception?*

Yes
No

3. Is there a clear and continuous accessible path of travel from the car park to accommodations?*

Yes
No

4. Is there clear external and internal directional signage?*

Yes
No

5. Is there coach parking?*

Yes
No

Reception Area

Does your establishment have a Reception Area?*

Yes
No

1. Is there a clear and continuous accessible path of travel into the Reception Area (free of stairs)?*

Yes
No

1a. Are there any steps at the access to the reception area?*

Yes
No

1b. If there are steps, are there less than 4?*

Yes
No

1c. Are grab rails provided?*

Yes
No

1d. Is there a ramp to access to the reception area?*

Yes
No

1e. Are grab rails provided?*

Yes
No

2. Is there a doorbell or intercom?*

Yes
No

2a. Is it located at an accessible height (900mm – 1100mm*

Yes
No

3. Is the doorway wide (min 850mm) and self opening or easy to open?*

Yes
No

Provide measurement if less than 850mm*

4. Are there slip resistant floors and ground surfaces?*

Yes
No

5. Is part of the reception desk low enough to be used by a person using a wheelchair?*

Yes
No

6. Is there seating available for guests who are unable to stand for long periods?*

Yes
No

Restaurant

1. Does your establishment have restaurant facilities?*

Yes
No

1a. What are the opening hours?*

2. Is there a clear and continuous accessible path of travel into the Restaurant Area (free of stairs)?*

Yes
No

2a. If there are steps, are there less than 4?*

Yes
No

2b. Are grab rails provided?*

Yes
No

3. Is there a ramp to access to the restaurant area?*

Yes
No

3a. Are grab rails provided?*

Yes
No

4. Are there slip resistant floors and ground surfaces?*

Yes
No

5. Is there an accessible toilet nearby?*

Yes
No

6. Is there clear space between furniture for a person using a mobility aid to manoeuvre? (Wheelchair, walking frame, or people with prams etc)*

Yes
No

7. Are tables of suitable height for people using wheelchairs (min 650mm)?*

Yes
No

8. Are seats with backs and armrests available?*

Yes
No

9. Is there a low height service counter?*

Yes
No

10. Is table service provided?*

Yes
No

11. Accessible payment options (mobile EFT-Pos facility)?*

Yes
No

12. Is there space for assistance animals at tables?*

Yes
No

13. Is there a large print menu displayed externally (18 point font, Arial)?*

Yes
No

14. Are table numbers large print?*

Yes
No

15. Are menus available in large print (18 point font, Arial)?*

Yes
No

16. Are menus available in Braille?*

Yes
No

Conference Facilities

Does your establishment have Conference facilities?*

Yes
No

1.Is there a clear and continuous accessible path of travel into the Conference area(free of stairs)*

Yes
No

1a. Are there any steps at the access to the conference area?*

Yes
No

1b. If there are steps, are there less than 4?*

Yes
No

1c. Are grab rails provided?*

Yes
No

1d. Is there a ramp to access to the conference area?*

Yes
No

2. Are there slip resistant floors and ground surfaces?*

Yes
No

3. Is there an accessible toilet nearby?*

Yes
No

4. Is there clear space between furniture for a person using a mobility aid to manoeuvre? (Wheelchair, walking frame, or people with prams etc)*

Yes
No

5. Are tables of suitable height for people using wheelchairs (min 650mm)?*

Yes
No

6. Are seats with backs and armrests available?*

Yes
No

7. Is there a hearing loop available which is clearly sign posted and always turned on?*

Yes
No

Common Areas

Does your establishment have Common Areas?*

Yes
No

1. Is there consistent and even lighting throughout?*

Yes
No

2. Are there clear and accessible paths of travel from each accessible entrance to all areas and facilities used by the public?*

Yes
No

3. Are passage ways wide enough for people using mobility aids such as wheelchairs (min 1000mm)?*

Yes
No

4. Are floor/ground coverings slip resistant, firm and smooth?*

Yes
No

5. Is there signage to make it easy for people to find their way around?*

Yes
No

6. Where there is fixed seating, is there room for people using wheelchairs or people with prams to move around?*

Yes
No

7. In sitting areas, are there spaces for a person using a wheelchair to sit with friends?*

Yes
No

8. Can facilities be made available for assistance dogs, such as water and information on walking areas?*

Yes
No

9. Do you have a swimming pool?*

Yes
No

9a. Is there wheelchair access to the Pool via a ramp?*

Yes
No

9b. Is there access to the Pool via a hoist?*

Yes
No

9c. Are there steps into the pool?*

Yes
No

9d. If there are steps, are there less than four?*

Yes
No

9e. Are grab rails provided?*

Yes
No

Common Area Toilets

1. Do you have any common area toilets on your premises?*

Yes
No

1a. Do all toilets have clear identification signs?*

Yes
No

1b. Is there a unisex accessible toilet close to other toilets with a clear wheelchair symbol?*

Yes
No

1c. Is the accessible toilet room size at least 2500mm x 1900mm?*

Yes
No

1d. Is the toilet area fitted with grab rails?*

Yes
No

1e. Is the clearance between the washbasin and any other fixed items at least 1100mm?*

Yes
No

1f. Are all fixtures in the toilet area set at heights between 900mm - 1100mm?*

Yes
No

Lifts

1. Is there a lift for public use within the complex?*

Yes
No

1a. Are there hand rails in the lift?*

Yes
No

1b. Is there enough space for people using a mobility aid to enter and turn around (min 1400mm deep and 1100mm wide)?*

Yes
No

1c. Are the buttons low enough for everyone to reach them (900 – 1100mm)?*

Yes
No

2. Are they clearly identified with Braille and tactile signage?*

Yes
No

3. Are the buttons raised tactile and Braille information next to them?*

Yes
No

4. Is there audible information telling people which floor they are on?*

Yes
No

5. Where lifts are provided are there clear visual signs telling people which floor they are on?*

Yes
No

Guest Rooms

1.How many accessible rooms do you provide?*

Yes
No

2. Are doorways 850mm or wider when open?*

Yes
No

3. Are the doors easy to open with one hand?*

Yes
No

4. Is there good circulation space around the bed to allow mobility aids to be manouvered?*

Yes
No

5. Is there enough clearance under the bed to enable to use of a hoist?*

Yes
No

6. Are all controls and switches at accessible height (900mm – 1100mm)?*

Yes
No

7. Are all facilities such as kettles, phones, remote controls etc at table height?*

Yes
No

8. Are telephone, lights and TV controls within reach of the bed?*

Yes
No

9. Are clothes hanging rail & shelving accessible from a wheelchair?*

Yes
No

10. Are curtains or blinds easy to reach to open and close?*

Yes
No

11. Is room furniture easily moved to create more space?*

Yes
No

12. Is room service available for meals?*

Yes
No

Bathrooms in Guest Rooms

1. Is the floor surface slip resistant?*

Yes
No

2. Is the toilet area fitted with grab rails?*

Yes
No

2a. Is the toilet height between 460mm and 480mm?*

Yes
No

3. Is the shower area fitted with grab rails?*

Yes
No

4. Does the shower area provide clear space of at least 1200mm x 1200mm?*

Yes
No

5. Is the minimum clearance between the washbasin and any other fixed item at least 1100mm?*

Yes
No

6. Is the shower area on a level, self draining floor?*

Yes
No

7. Is the access to the shower area free of any step hob or sliding door track?*

Yes
No

8. Can you provide a portable shower seat?*

Yes
No

9. Is the shower head extendable?*

Yes
No

10. Can shower fittings and fixtures be reached from a seated position?*

Yes
No

11. Are the taps lever or capstan?*

Yes
No

12. Is there a bathtub?*

Yes
No

12a. Is the bathtub area fitted with grab rails?*

Yes
No

Vision

Do you provide any facilities for people with vision impairment?*

Yes
No

1. Are all accessible facilities identified with clear and legible Braille and tactile signage?*

Yes
No

2. Are tactile ground surface indicators in place where applicable to warn of the approach to a stairway or ramp other than a step ramp or kerb ramp?*

Yes
No

3. Are there any stairs on an accessible path of travel?*

Yes
No

3a. Do all stairs have opaque riser?*

Yes
No

3b.Is there a nosing strip not less than 50mm and not greater than 75mm provided on the tread of each stair?*

Yes
No

3c. If there are nosings on each stair, do they contrast with the background?*

Yes
No

3d. Are handrails fitted?*

Yes
No

4. If there are no suitable barriers in place, are there tactile ground surface indicators on a path of travel which meets a vehicular way adjacent to a principal public entrance?*

Yes
No

Hearing

1. Do you provide any facilities for people with Hearing impairment?*

Yes
No

2. Do any of your staff have basic sign language skills?*

Yes
No

3. Are staff members aware they should speak clearly and look at the customers when talking (for easy lip reading)?*

Yes
No

4. Do you provide pen and paper for exchanging information?*

Yes
No

5. If screens form part of the counter, are they non-reflective?*

Yes
No

6. Is a hearing loop system installed?*

Yes
No

6a. Is there a sign indicating that an assistive loop is available?*

Yes
No

6b. Is there a hearing loop installed into the guest rooms*

Yes
No

7. Do televisions have captions (subtitles) enabled?*

Yes
No

8. Are smoke detectors fitted with a neon light?*

Yes
No

9. Do you provide a telephone with built-in or clip-on amplifier, telecoil coupler and flashing light alert?*

Yes
No

10. Do you provide a vibrating alarm clock?*

Yes
No

General Amenities

1. Do you have a Concierge serice?*

Yes
No

1a. Is it a 24 hour service?*

Yes
No

2. Do you have a Tour Desk?*

Yes
No

3. Do you provide a FREE Internet Access?*

Yes
No

3a. Do you provide Internet Access at a charge?*

Yes
No

4. Do you provide Lockers?*

Yes
No

5. Do you have a Foreign Currency Exchange service?*

Yes
No

6. Do you have an onsite Gym?*

Yes
No

7. Do you provide a Dry Cleaning / Laundry Services?*

Yes
No

Further information. Is there anything extra you offer that hasn’t been covered in this questionnaire?