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Assessment form for Accommodation
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Assessment form for Accommodation
Classification
Parking
1. Do you provide designated parking for people with disabilities onsite?
*
Yes
No
1a. Do the designated parking spaces measure at least 3200mm?
*
Yes
No
1b. Are the spaces marked with a wheelchair symbol?
*
Yes
No
1c. Are the spaces undercover?
*
Yes
No
1c.a. Is the overhead height clearance at least 2500mm?
*
Yes
No
1.1. If no space is designated, is there an accessible setting down point close to the entrance?
*
Yes
No
2. Is there a clear and continuous accessible path of travel from the car park to reception?
*
Yes
No
3. Is there a clear and continuous accessible path of travel from the car park to accommodations?
*
Yes
No
4. Is there clear external and internal directional signage?
*
Yes
No
5. Is there coach parking?
*
Yes
No
Reception Area
Does your establishment have a Reception Area?
*
Yes
No
1. Is there a clear and continuous accessible path of travel into the Reception Area (free of stairs)?
*
Yes
No
1a. Are there any steps at the access to the reception area?
*
Yes
No
1b. If there are steps, are there less than 4?
*
Yes
No
1c. Are grab rails provided?
*
Yes
No
1d. Is there a ramp to access to the reception area?
*
Yes
No
1e. Are grab rails provided?
*
Yes
No
2. Is there a doorbell or intercom?
*
Yes
No
2a. Is it located at an accessible height (900mm – 1100mm
*
Yes
No
3. Is the doorway wide (min 850mm) and self opening or easy to open?
*
Yes
No
Provide measurement if less than 850mm
*
4. Are there slip resistant floors and ground surfaces?
*
Yes
No
5. Is part of the reception desk low enough to be used by a person using a wheelchair?
*
Yes
No
6. Is there seating available for guests who are unable to stand for long periods?
*
Yes
No
Restaurant
1. Does your establishment have restaurant facilities?
*
Yes
No
1a. What are the opening hours?
*
2. Is there a clear and continuous accessible path of travel into the Restaurant Area (free of stairs)?
*
Yes
No
2a. If there are steps, are there less than 4?
*
Yes
No
2b. Are grab rails provided?
*
Yes
No
3. Is there a ramp to access to the restaurant area?
*
Yes
No
3a. Are grab rails provided?
*
Yes
No
4. Are there slip resistant floors and ground surfaces?
*
Yes
No
5. Is there an accessible toilet nearby?
*
Yes
No
6. Is there clear space between furniture for a person using a mobility aid to manoeuvre? (Wheelchair, walking frame, or people with prams etc)
*
Yes
No
7. Are tables of suitable height for people using wheelchairs (min 650mm)?
*
Yes
No
8. Are seats with backs and armrests available?
*
Yes
No
9. Is there a low height service counter?
*
Yes
No
10. Is table service provided?
*
Yes
No
11. Accessible payment options (mobile EFT-Pos facility)?
*
Yes
No
12. Is there space for assistance animals at tables?
*
Yes
No
13. Is there a large print menu displayed externally (18 point font, Arial)?
*
Yes
No
14. Are table numbers large print?
*
Yes
No
15. Are menus available in large print (18 point font, Arial)?
*
Yes
No
16. Are menus available in Braille?
*
Yes
No
Conference Facilities
Does your establishment have Conference facilities?
*
Yes
No
1.Is there a clear and continuous accessible path of travel into the Conference area(free of stairs)
*
Yes
No
1a. Are there any steps at the access to the conference area?
*
Yes
No
1b. If there are steps, are there less than 4?
*
Yes
No
1c. Are grab rails provided?
*
Yes
No
1d. Is there a ramp to access to the conference area?
*
Yes
No
2. Are there slip resistant floors and ground surfaces?
*
Yes
No
3. Is there an accessible toilet nearby?
*
Yes
No
4. Is there clear space between furniture for a person using a mobility aid to manoeuvre? (Wheelchair, walking frame, or people with prams etc)
*
Yes
No
5. Are tables of suitable height for people using wheelchairs (min 650mm)?
*
Yes
No
6. Are seats with backs and armrests available?
*
Yes
No
7. Is there a hearing loop available which is clearly sign posted and always turned on?
*
Yes
No
Common Areas
Does your establishment have Common Areas?
*
Yes
No
1. Is there consistent and even lighting throughout?
*
Yes
No
2. Are there clear and accessible paths of travel from each accessible entrance to all areas and facilities used by the public?
*
Yes
No
3. Are passage ways wide enough for people using mobility aids such as wheelchairs (min 1000mm)?
*
Yes
No
4. Are floor/ground coverings slip resistant, firm and smooth?
*
Yes
No
5. Is there signage to make it easy for people to find their way around?
*
Yes
No
6. Where there is fixed seating, is there room for people using wheelchairs or people with prams to move around?
*
Yes
No
7. In sitting areas, are there spaces for a person using a wheelchair to sit with friends?
*
Yes
No
8. Can facilities be made available for assistance dogs, such as water and information on walking areas?
*
Yes
No
9. Do you have a swimming pool?
*
Yes
No
9a. Is there wheelchair access to the Pool via a ramp?
*
Yes
No
9b. Is there access to the Pool via a hoist?
*
Yes
No
9c. Are there steps into the pool?
*
Yes
No
9d. If there are steps, are there less than four?
*
Yes
No
9e. Are grab rails provided?
*
Yes
No
Common Area Toilets
1. Do you have any common area toilets on your premises?
*
Yes
No
1a. Do all toilets have clear identification signs?
*
Yes
No
1b. Is there a unisex accessible toilet close to other toilets with a clear wheelchair symbol?
*
Yes
No
1c. Is the accessible toilet room size at least 2500mm x 1900mm?
*
Yes
No
1d. Is the toilet area fitted with grab rails?
*
Yes
No
1e. Is the clearance between the washbasin and any other fixed items at least 1100mm?
*
Yes
No
1f. Are all fixtures in the toilet area set at heights between 900mm - 1100mm?
*
Yes
No
Lifts
1. Is there a lift for public use within the complex?
*
Yes
No
1a. Are there hand rails in the lift?
*
Yes
No
1b. Is there enough space for people using a mobility aid to enter and turn around (min 1400mm deep and 1100mm wide)?
*
Yes
No
1c. Are the buttons low enough for everyone to reach them (900 – 1100mm)?
*
Yes
No
2. Are they clearly identified with Braille and tactile signage?
*
Yes
No
3. Are the buttons raised tactile and Braille information next to them?
*
Yes
No
4. Is there audible information telling people which floor they are on?
*
Yes
No
5. Where lifts are provided are there clear visual signs telling people which floor they are on?
*
Yes
No
Guest Rooms
1.How many accessible rooms do you provide?
*
Yes
No
2. Are doorways 850mm or wider when open?
*
Yes
No
3. Are the doors easy to open with one hand?
*
Yes
No
4. Is there good circulation space around the bed to allow mobility aids to be manouvered?
*
Yes
No
5. Is there enough clearance under the bed to enable to use of a hoist?
*
Yes
No
6. Are all controls and switches at accessible height (900mm – 1100mm)?
*
Yes
No
7. Are all facilities such as kettles, phones, remote controls etc at table height?
*
Yes
No
8. Are telephone, lights and TV controls within reach of the bed?
*
Yes
No
9. Are clothes hanging rail & shelving accessible from a wheelchair?
*
Yes
No
10. Are curtains or blinds easy to reach to open and close?
*
Yes
No
11. Is room furniture easily moved to create more space?
*
Yes
No
12. Is room service available for meals?
*
Yes
No
Bathrooms in Guest Rooms
1. Is the floor surface slip resistant?
*
Yes
No
2. Is the toilet area fitted with grab rails?
*
Yes
No
2a. Is the toilet height between 460mm and 480mm?
*
Yes
No
3. Is the shower area fitted with grab rails?
*
Yes
No
4. Does the shower area provide clear space of at least 1200mm x 1200mm?
*
Yes
No
5. Is the minimum clearance between the washbasin and any other fixed item at least 1100mm?
*
Yes
No
6. Is the shower area on a level, self draining floor?
*
Yes
No
7. Is the access to the shower area free of any step hob or sliding door track?
*
Yes
No
8. Can you provide a portable shower seat?
*
Yes
No
9. Is the shower head extendable?
*
Yes
No
10. Can shower fittings and fixtures be reached from a seated position?
*
Yes
No
11. Are the taps lever or capstan?
*
Yes
No
12. Is there a bathtub?
*
Yes
No
12a. Is the bathtub area fitted with grab rails?
*
Yes
No
Vision
Do you provide any facilities for people with vision impairment?
*
Yes
No
1. Are all accessible facilities identified with clear and legible Braille and tactile signage?
*
Yes
No
2. Are tactile ground surface indicators in place where applicable to warn of the approach to a stairway or ramp other than a step ramp or kerb ramp?
*
Yes
No
3. Are there any stairs on an accessible path of travel?
*
Yes
No
3a. Do all stairs have opaque riser?
*
Yes
No
3b.Is there a nosing strip not less than 50mm and not greater than 75mm provided on the tread of each stair?
*
Yes
No
3c. If there are nosings on each stair, do they contrast with the background?
*
Yes
No
3d. Are handrails fitted?
*
Yes
No
4. If there are no suitable barriers in place, are there tactile ground surface indicators on a path of travel which meets a vehicular way adjacent to a principal public entrance?
*
Yes
No
Hearing
1. Do you provide any facilities for people with Hearing impairment?
*
Yes
No
2. Do any of your staff have basic sign language skills?
*
Yes
No
3. Are staff members aware they should speak clearly and look at the customers when talking (for easy lip reading)?
*
Yes
No
4. Do you provide pen and paper for exchanging information?
*
Yes
No
5. If screens form part of the counter, are they non-reflective?
*
Yes
No
6. Is a hearing loop system installed?
*
Yes
No
6a. Is there a sign indicating that an assistive loop is available?
*
Yes
No
6b. Is there a hearing loop installed into the guest rooms
*
Yes
No
7. Do televisions have captions (subtitles) enabled?
*
Yes
No
8. Are smoke detectors fitted with a neon light?
*
Yes
No
9. Do you provide a telephone with built-in or clip-on amplifier, telecoil coupler and flashing light alert?
*
Yes
No
10. Do you provide a vibrating alarm clock?
*
Yes
No
General Amenities
1. Do you have a Concierge serice?
*
Yes
No
1a. Is it a 24 hour service?
*
Yes
No
2. Do you have a Tour Desk?
*
Yes
No
3. Do you provide a FREE Internet Access?
*
Yes
No
3a. Do you provide Internet Access at a charge?
*
Yes
No
4. Do you provide Lockers?
*
Yes
No
5. Do you have a Foreign Currency Exchange service?
*
Yes
No
6. Do you have an onsite Gym?
*
Yes
No
7. Do you provide a Dry Cleaning / Laundry Services?
*
Yes
No
Further information. Is there anything extra you offer that hasn’t been covered in this questionnaire?