Business C

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Q Parking

1. Do you provide designated parking for people with disabilities onsite?Yes

1a. Do the designated parking spaces measure at least 3200mm?Yes

1b. Are the spaces marked with a wheelchair symbol?Yes

1c. Are the spaces undercover?Yes

1c.a. Is the overhead height clearance at least 2500mm?Yes

1.1. If no space is designated, is there an accessible setting down point close to the entrance?Yes

2. Is there a clear and continuous accessible path of travel from the car park to reception?Yes

3. Is there a clear and continuous accessible path of travel from the car park to accommodations?Yes

4. Is there clear external and internal directional signage?Yes

5. Is there coach parking?No

Q Reception Area

Does your establishment have a Reception Area?Yes

1. Is there a clear and continuous accessible path of travel into the Reception Area (free of stairs)?No

2. Is there a doorbell or intercom?Yes

2a. Is it located at an accessible height (900mm – 1100mmYes

3. Is the doorway wide (min 850mm) and self opening or easy to open?Yes

4. Are there slip resistant floors and ground surfaces?Yes

5. Is part of the reception desk low enough to be used by a person using a wheelchair?No

6. Is there seating available for guests who are unable to stand for long periods?Yes

Q Restaurant

1. Does your establishment have restaurant facilities?No

2. Is there a clear and continuous accessible path of travel into the Restaurant Area (free of stairs)?Yes

2a. If there are steps, are there less than 4?Yes

2b. Are grab rails provided?Yes

3. Is there a ramp to access to the restaurant area?Yes

3a. Are grab rails provided?Yes

4. Are there slip resistant floors and ground surfaces?Yes

5. Is there an accessible toilet nearby?Yes

6. Is there clear space between furniture for a person using a mobility aid to manoeuvre? (Wheelchair, walking frame, or people with prams etc)Yes

7. Are tables of suitable height for people using wheelchairs (min 650mm)?Yes

8. Are seats with backs and armrests available?Yes

9. Is there a low height service counter?Yes

10. Is table service provided?Yes

11. Accessible payment options (mobile EFT-Pos facility)?Yes

12. Is there space for assistance animals at tables?Yes

13. Is there a large print menu displayed externally (18 point font, Arial)?Yes

14. Are table numbers large print?Yes

15. Are menus available in large print (18 point font, Arial)?Yes

16. Are menus available in Braille?Yes

Q Conference Facilities

1.Is there a clear and continuous accessible path of travel into the Conference area(free of stairs)Yes

1a. Are there any steps at the access to the conference area?Yes

1b. If there are steps, are there less than 4?Yes

1c. Are grab rails provided?Yes

1d. Is there a ramp to access to the conference area?Yes

2. Are there slip resistant floors and ground surfaces?Yes

3. Is there an accessible toilet nearby?Yes

4. Is there clear space between furniture for a person using a mobility aid to manoeuvre? (Wheelchair, walking frame, or people with prams etc)Yes

5. Are tables of suitable height for people using wheelchairs (min 650mm)?Yes

6. Are seats with backs and armrests available?Yes

7. Is there a hearing loop available which is clearly sign posted and always turned on?Yes

Q Common Areas

1. Is there consistent and even lighting throughout?Yes

2. Are there clear and accessible paths of travel from each accessible entrance to all areas and facilities used by the public?Yes

3. Are passage ways wide enough for people using mobility aids such as wheelchairs (min 1000mm)?Yes

4. Are floor/ground coverings slip resistant, firm and smooth?Yes

5. Is there signage to make it easy for people to find their way around?Yes

6. Where there is fixed seating, is there room for people using wheelchairs or people with prams to move around?Yes

7. In sitting areas, are there spaces for a person using a wheelchair to sit with friends?Yes

8. Can facilities be made available for assistance dogs, such as water and information on walking areas?Yes

9. Do you have a swimming pool?Yes

9a. Is there wheelchair access to the Pool via a ramp?Yes

9b. Is there access to the Pool via a hoist?Yes

9c. Are there steps into the pool?Yes

9d. If there are steps, are there less than four?Yes

9e. Are grab rails provided?Yes

Q Common Area Toilets

1. Do you have any common area toilets on your premises?Yes

1a. Do all toilets have clear identification signs?Yes

1b. Is there a unisex accessible toilet close to other toilets with a clear wheelchair symbol?Yes

1c. Is the accessible toilet room size at least 2500mm x 1900mm?Yes

1d. Is the toilet area fitted with grab rails?Yes

1e. Is the clearance between the washbasin and any other fixed items at least 1100mm?Yes

1f. Are all fixtures in the toilet area set at heights between 900mm - 1100mm?Yes

Q Lifts

1. Is there a lift for public use within the complex?Yes

1a. Are there hand rails in the lift?Yes

1b. Is there enough space for people using a mobility aid to enter and turn around (min 1400mm deep and 1100mm wide)?Yes

1c. Are the buttons low enough for everyone to reach them (900 – 1100mm)?Yes

2. Are they clearly identified with Braille and tactile signage?Yes

3. Are the buttons raised tactile and Braille information next to them?Yes

4. Is there audible information telling people which floor they are on?Yes

5. Where lifts are provided are there clear visual signs telling people which floor they are on?Yes

Q Guest Rooms

1.How many accessible rooms do you provide?Yes

2. Are doorways 850mm or wider when open?Yes

3. Are the doors easy to open with one hand?Yes

4. Is there good circulation space around the bed to allow mobility aids to be manouvered?Yes

5. Is there enough clearance under the bed to enable to use of a hoist?Yes

6. Are all controls and switches at accessible height (900mm – 1100mm)?Yes

7. Are all facilities such as kettles, phones, remote controls etc at table height?Yes

8. Are telephone, lights and TV controls within reach of the bed?Yes

9. Are clothes hanging rail & shelving accessible from a wheelchair?Yes

10. Are curtains or blinds easy to reach to open and close?Yes

11. Is room furniture easily moved to create more space?Yes

12. Is room service available for meals?Yes

Q Bathrooms in Guest Rooms

1. Is the floor surface slip resistant?Yes

2. Is the toilet area fitted with grab rails?Yes

2a. Is the toilet height between 460mm and 480mm?Yes

3. Is the shower area fitted with grab rails?Yes

4. Does the shower area provide clear space of at least 1200mm x 1200mm?No

5. Is the minimum clearance between the washbasin and any other fixed item at least 1100mm?No

6. Is the shower area on a level, self draining floor?No

7. Is the access to the shower area free of any step hob or sliding door track?No

8. Can you provide a portable shower seat?No

9. Is the shower head extendable?No

10. Can shower fittings and fixtures be reached from a seated position?No

11. Are the taps lever or capstan?No

12. Is there a bathtub?No

Q Vision

Do you provide any facilities for people with vision impairment?No

1. Are all accessible facilities identified with clear and legible Braille and tactile signage?No

2. Are tactile ground surface indicators in place where applicable to warn of the approach to a stairway or ramp other than a step ramp or kerb ramp?No

3. Are there any stairs on an accessible path of travel?No

4. If there are no suitable barriers in place, are there tactile ground surface indicators on a path of travel which meets a vehicular way adjacent to a principal public entrance?No

Q Hearing

1. Do you provide any facilities for people with Hearing impairment?No

2. Do any of your staff have basic sign language skills?No

3. Are staff members aware they should speak clearly and look at the customers when talking (for easy lip reading)?No

4. Do you provide pen and paper for exchanging information?No

5. If screens form part of the counter, are they non-reflective?No

6. Is a hearing loop system installed?No

7. Do televisions have captions (subtitles) enabled?No

8. Are smoke detectors fitted with a neon light?No

9. Do you provide a telephone with built-in or clip-on amplifier, telecoil coupler and flashing light alert?No

10. Do you provide a vibrating alarm clock?No

Q General Amenities

1. Do you have a Concierge serice?No

2. Do you have a Tour Desk?No

3. Do you provide a FREE Internet Access?No

4. Do you provide Lockers?No

5. Do you have a Foreign Currency Exchange service?No

6. Do you have an onsite Gym?No

7. Do you provide a Dry Cleaning / Laundry Services?No

Further information. Is there anything extra you offer that hasn’t been covered in this questionnaire?this si loremo mis sodo diddnd

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  • Monday09:00 AM - 05:00 PM
  • Tuesday09:00 AM - 05:00 PM
  • Wednesday09:00 AM - 05:00 PM
  • Thursday09:00 AM - 05:00 PM
  • Friday09:00 AM - 05:00 PM
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Richard Tutanes