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Q Parking

1. Is there accessible parking for people with disabilities close by?Yes

2. Is there access to public transport close by?No

3. Is there accessible parking for scooters?No

4. Is there clear external building line at front of the premises?Yes

5. Are there clear paths of travel from outdoors to indoor areas?No

6. Is there protection from wind, rain and noise in outdoor areas?No

7. Is there step free access?No

8. Are there wide self opening or easy to open doors (min 800mm)?No

Q Ease of access around the premises

1. Is there consistent and even lighting throughout?Yes

2. Are there clear and accessible paths of travel from each accessible entrance to all areas and facilities used by the public?No

3. Are passage ways wide enough for people using mobility aids such as wheelchairs (min 1000mm)?No

4. Are floor coverings slip resistant, firm and smooth?Yes

5. Is there clear space between furniture for a person using a mobility aid to manoeuvre? (Wheelchair, walking frame, or people with prams etc)No

6. Are tables of suitable height for people using wheelchairs (min 650mm)?No

7. Are seats with backs and armrests available?No

8. Is there a low height service counter?No

9. Is table service provided?Yes

10. Accessible payment options (mobile EFT-Pos facility)?Yes

11. Do you provide motel delivery service?Yes

12. Is there space for assistance animals at tables?No

Q Staff

1. Have any members of your staff been trained in access awareness?No

2. Do you have staff available to assist in self service areas?No

Q Toilet Facilities

1. Is there a unisex accessible toilet close to other toilets with a clear wheelchair symbol?Yes

2. Is the accessible toilet room size at least 2500mm x 1900mm?No

3. Is the toilet area fitted with grab rails?No

4. Is the clearance between the washbasin and any other fixed items at least 1100mm?Yes

5. Are all fixtures in the toilet area set at heights between 900mm - 1100mm?No

Q Lifts

1. Is there a lift for public use within the premises?No

2. Are there hand rails in the lift?No

3. Is there enough space for people using a mobility aid to enter and turn around (min 1400mm deep and 1100mm wide)?Yes

4. Are the buttons low enough for everyone to reach them (900 – 1100mm)?No

5. Are the buttons raised tactile and Braille information next to them?No

6. Is there audible information telling people which floor they are on?Yes

7. Are there clear visual clues telling people which floor they are on?No

Q Vision

1. Do you provide any facilities for people with vision impairment?Yes

2. Is there a large print menu displayed externally (18 point font, Arial)?Yes

3. Are table numbers large print?No

4. Are menus available in large print (18 point font, Arial)?Yes

5. Are menus available in Braille?Yes

Q Hearing

1. Do you provide any facilities for people with Hearing impairment?Yes

2. Do any of your staff have basic sign language skills?No

3. Are staff members aware they should speak clearly and look at the customers when talking (for easy lip reading)?No

4. Do you provide pen and paper for exchanging information?No

5. If screens form part of the counter, are they non-reflective?Yes

6. Is there a hearing loop available which is clearly sign posted and always turned on?No

Show all timings
  • Monday09:00 AM - 05:00 PM
  • Tuesday09:00 AM - 05:00 PM
  • Wednesday09:00 AM - 05:00 PM
  • Thursday09:00 AM - 05:00 PM
  • Friday09:00 AM - 05:00 PM
  • Price Range 1 - 5
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